System Security

Our security and privacy policies guarantee the security of health information like patient details. Our security levels meet all the HIPAA regulations which are related to Electronic Transmission of Patient Information. HIPAA regulation presents a challenge to the health care industries and to the customers. It is created for reforming the health care. Authentication and encryption is applied to all data transfers in order to meet the terms of HIPAA security standards.

Our HIPAA privacy officer facilitates and manages the HIPAA and information security needs of our organization and for our clients. He is responsible for developing and maintaining effective educational programs for training the internal and external clients which requires HIPAA compliance. We provide the HIPAA compliance requirements like limiting the access to the application by User ID and password, Role – based access, Context – based access, user based access, Auto log off from the application if no activity is performed for certain time, Auto logging to provide an adequate report within the application for the last 12 months if the patient detail is accessed, modified or deleted, User authentication by providing encrypted password and personal identification number.

Benefits of HIPAA compliance:

• Avoids fines and criminal penalties
• Customer and industry confidence
• Increased efficiency
• Streamlined process workflow
• Public exposure risk is low
• Increased data efficiency

Our management system which runs on our firewall protected server manages all the dictations, transcriptions. Moreover our servers contain a virus protection program provided with an online update and backup emergency power supply.

Our entire transcriptions are processed in our office and we don't make use of any sub contractors. So your confidential information will not leave our office. In order to open your dictation or transcription document you should first download it in to your computer. Downloaded document will be zipped with your password which is in your system. You can then open your document by providing the password. This secures your document from exploitation by others. Our administrative procedures protect data integrity, document availability, and patient data confidentiality. Regular technical evaluations are carried out to make sure that all our systems meet the security requirements. All of our staffs who handle any authorized information have signed the privacy agreements.

We have provided our staffs with security, privacy, and confidentiality awareness training. Our conformity resolution is based on sound business practices that meets and exceeds HIPAA.